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Privacy policy

T.H. Collective is a trading name of Technical Hire Ltd.  The company takes your privacy very seriously and is committed to protecting your personal information. This privacy policy sets out the way in which any personal information you provide to us is used and kept secure.

Please note that our website may contain links to third party websites. We are only responsible for the privacy practices and security of our own website, and recommend that you check the privacy and security policies and procedures of each and every other website that you visit.

What information do we collect?

T.H. Collective gathers personal information from you when you provide it to us directly, or through your use of our website, for example:

  • Information about yourself and the company you work for. This may include your name and contact details, your company name and company details, and information about your role in the company.
  • Where applicable, we will hold transaction, billing and delivery information, e.g. if you make a purchase with us or contract for one of our services, or vice versa.
  • Records of your interactions with us, such as if you send email feedback to our website, ask a technical question, report a problem or otherwise contact us.
  • If you interact with one of our employees, for example at a meeting, trade show, industry event or similar.

What do we do with the information we collect?

All personal information that we collect about you will be recorded, used, and protected by us in accordance with applicable data protection legislation and this privacy policy.  Data will generally be used in order to provide you with services as requested and for internal record keeping purposes. From time to time, we may also contact you with news or information that we think you may be interested in, or occasionally for marketing purposes. You are of course free to opt out of these emails at any time.

We rely on the following legal bases, under data protection law, to process your personal information:

  • Because the processing is necessary to perform a contract with you, or take steps prior to entering into a contract with you.
  • Because it is in the legitimate interests of T.H. Collective and your company, where you are submitting orders on your company’s behalf.
  • Because we have obtained your consent (e.g. where you contact us with a query, are a service user, or if you consent to receive marketing from us).

Sharing your Information

In order to provide our products and services, or to otherwise fulfil contractual arrangements, we may need to share your data with third party companies, such as clients, suppliers and venues associated with our work.

We may also share your data with third parties (a) if we are under a legal or regulatory duty to do so, (b) if it is necessary to do so to enforce our contractual rights, (c) to lawfully assist the police or security services with the prevention and detection of crime or terrorist activity, (d) where such disclosure is necessary to protect the safety or security of any persons, and/or (e) otherwise as permitted under applicable law.


In common with many other website operators, we use standard technology called ‘cookies’ on our website. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive and they are used to record how you navigate this website on each visit.

For further, more detailed information on how we use cookies, please refer to our Cookie Policy.

Security of information

We take the security of your personal information seriously and have security procedures in place to protect our paper based systems and computerised databases from loss and misuse.

More about your information – your rights

We will securely retain your information for as long as is reasonably necessary and in accordance with applicable law. You may correct, update or request a copy of your personal information at any time, or request for your data to be deleted, by emailing us at If you have subscribed to receive marketing communications, you can unsubscribe at any time.

How to contact us about your personal data or this privacy policy

If you have any questions about this privacy policy or about your personal data, please email us at or write to us at the following address: T.H. Collective, 12-13 Bonville Road, Bristol, BS4 5QG. If you have a complaint regarding any aspect of your personal data or this privacy policy, please write to us at the above address. If you are still not satisfied with the outcome of your complaint, you may write to the Information Commissioner’s Office at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.